The mountains are calling and I must go.

Reservation/Booking Terms 

• Rates quoted are based on your period of stay and are subject to change if you change your arrival and/or departure dates. Rates quoted are in INR. Rates are based on the number of adults confirmed at time of booking. Rates are subject to Service Charge and prevailing Goods and Services Tax.
• A rate modifier will apply should you decide to stay in a higher room category than the one originally booked. All services not included in the hotel offer package or in your room rate shall be charged separately.
• Any extension of stay will be charged based on either the prevailing room rate or rate set out in your hotel offer packages offered by Nestonature.
• Maximum room occupancy for overnight stay ranges from 4 to 6 guests (includes children aged 12 years and below) depending on the room type. Children aged 12 years and below sleep for free in the existing bedding of a shared room with a paying adult. Fees apply should a rollaway bed be required.
• Nestonature accepts major banking / credit card / UPI channels for bookings.
• All charges for your stay will be in INR.
• Blackout dates may apply.
• In the event that you complete a booking based on a rate that has been incorrectly posted, Nestonature reserves the right to correct the rate or cancel the booking at its discretion, and will contact you directly in order to do so.
• Bookings are not transferable. No name change is allowed.
• For specific offer/large group bookings, please email the nestonature reservations desk.

Cancellation Policy 

• For glamping pods booked under a specific offer package, the right to cancel your booking, applicable cancellation charge and no-show charge are set out in the Terms and Conditions applicable to that specific offer.
• For rooms not booked under any specific offer package, the right to cancel your room booking, applicable cancellation charge and no-show charge will be determined by the room rate selected by you.
• Applicable cancellation policy and no-show charge will be shown on your booking confirmation.

Check-in and Check-out 

• You must be at least 18 years of age to check-in and register for a room.
• Check-in time is from 1 pm onwards and check-out time is by 11am. A valid government issued identification or passport is required at check-in. Nestonature reserves the right to make changes to the check-in and check-out time.
• Should you arrive at Nestonature prior to the normal check-in time, please approach Guest Services Desk for assistance until check-in is available. If you will be arriving earlier than the normal check-in time of 1 pm on your actual day of arrival, you are advised to consider booking the day before your arrival for early access to your room.
• Late check-outs are available on request subject to room availability and occupancy levels. Please check with Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room charge may be imposed for late check-outs between 11 am to 2 pm and a full day room charge may be imposed for late check-outs after 2 pm.
• A valid credit card/ debit card / UPI payment is required upon check-in for payment of incidentals in addition to full payment of the room and prevailing government taxes.

Miscellaneous 

• Nestonature shall not be in default or liable for any delay or failure to perform its obligations under its agreement with you relating to your hotel booking, to the extent such performance is prevented or disrupted by a Force Majeure Event or your non-compliance with Nestonature’ safe management measures. Nestonature may cancel the booking by written notice and all monies paid shall be returned to you in such event. For the purpose of this clause, “Force Majeure Event” shall mean a cause which arises from circumstances beyond Nestonature’ reasonable control including but not limited to (i) strike, boycott or other industrial action; (ii) Act of God or other natural disaster such as but not limited to typhoon, hurricane, major flood, fire, damage or destruction by lightning, earthquake, volcanic activity or tsunami; (iii) any riot, civil disturbance or any act of war or terrorism; (iv) any major shortage, unavailability or disruption in the supply of labor, materials, fuels, transportation services or major disruption of postal, electrical, telephone or other utility service; (v) any epidemic, outbreaks of infectious diseases or other public health crisis including the impositions of quarantines or other employee restrictions in response to such crisis; and (vi) any governmental law, regulation, directive or advisory in effect on or after the date of the booking.
• Nestonature may revise, alter or delete any part of these Terms and Conditions at any time without prior notice.
• You shall indemnify and hold Nestonature harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of your reservation by Nestonature.
• To the extent permitted by law, Nestonature shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of your booking by Nestonature.
• These Terms and Conditions and the provision of our services shall be governed and construed in accordance with the laws of India and any dispute arising out of these Terms and Conditions and our services shall be exclusively submitted to the courts of the jurisdiction of Dharamshala.
• The original English version of these Terms and Conditions may be translated into other languages. In the event of a dispute between the English version and any other language version of these Terms and Conditions, the English language shall apply and prevail.